"I can't believe it's free!"
"Your AI Agent replaced me!
"I just want to hug you!"
How millions of companies
service service wow educate delight sell to help chat with inform billions of customers.
100% Free – Read why
Over 3 Billion people interact with a tawk.to widget every month
Why tawk.to?
Because you need a free and easy way to communicate with your customers
Get close
Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.
Get organized
With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.
Get in front
How does it work?
Add a small JavaScript snippet to your site — it takes 30 seconds to get started
Monitor customer
activity in real time
See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.
Meet customers
where they are
Collaborate and
assign conversations
Easily share
your knowledge
Have intelligent conversations
Don't take our word for it though ...
See how 5+ MILLION people use tawk.to to get closer to their customers
Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers.
Forbes
All the Features, without the price tag
A truly customizable live chat and customer communication platform packed with premium features
- 45+ Languages
- JavaScript API
- Group Messaging
- Video + Voice (Add-on)
- Agent > Agent Messaging
- Screen Sharing
- Desktop Notifications
- 1880+ Emoji
- Geo IP Tracking
- Unlimited Agents
- Unlimited Agents
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
- Aliases
- Departments
- File Transfer
- Attention Bubble
- Domain Restriction
- Scheduler
- Mail Notifications
- 1880+ Emoji
- 45+ Languages
- JavaScript API
- Group Messaging
- Video + Voice (Add-on)
- Agent > Agent Messaging
- Screen Sharing
- Desktop Notifications
- 1880+ Emoji
..and much, much more.
Have questions?
Let’s do our best to answer your most frequently asked questions
How many agents can we add?
There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.
How can you offer this for free?
We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.
To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to.
tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats.
Win/Win right?
Do you limit the number of concurrent chats?
No. You can answer as many concurrent chats as you wish. There are no limits.
Do you limit the number of concurrent chats?
We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.
Will I ever be charged to use the software?
No. The Desktop and Mobile apps are all 100% free. We have no intention to charge you for using the software. It completely goes against our business model.
A small number of our users pay a very small fee to remove the “Powered by tawk.to” branding, though you are NOT obliged to do so. We do not limit features.
Offering a premium product completely free is what has made tawk.to the #1 most widely used chat application in the world.
Are there any Ads?
No! We do not have any annoying Ads within tawk.to! Yuck!
Under no circumstance would we ever sell your data, or promote 3rd party products to you. You are not the product.
How do I get support?
There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.
How can you offer this for free?
We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.
To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to.
tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats.
Win/Win right?
Do you limit the number of concurrent chats?
No. You can answer as many concurrent chats as you wish. There are no limits.
Do you limit the number of concurrent chats?
We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.
Will I ever be charged to use the software?
No. The Desktop and Mobile apps are all 100% free. We have no intention to charge you for using the software. It completely goes against our business model.
A small number of our users pay a very small fee to remove the “Powered by tawk.to” branding, though you are NOT obliged to do so. We do not limit features.
Offering a premium product completely free is what has made tawk.to the #1 most widely used chat application in the world.
Where are you based?
No! We do not have any annoying Ads within tawk.to! Yuck!
Under no circumstance would we ever sell your data, or promote 3rd party products to you. You are not the product.
“You shouldn't have to pay to chat with the visitors on your website. They're your visitors!”
forever free its that simple.
People prefer to message
Your customers have spokek laoud and clear. Messageing is their chennal of choice – and you need to be where your customers are,when they need you the most
120s set-up • Free Forever • Secure